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CRM & Marketing

Build up your customer base and reach new ones

Deepen customer relationships, refine marketing strategies, and boost business results with our e-Loyalty. Gain valuable insights to better understand and serve your customers. 

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Templates

Start Marketing

A visual representation of various email marketing templates.
  • Access a variety of tested, high-performing built in templates for newsletters, welcome series, cross-sells, abandoned cart reminders and campaigns. 

  • Easily customize text, images, buttons, layouts and social links with an intuitive drag-and-drop editor.

  • Preview email designs on both mobile and desktop views to ensure they are optimized for any device. 

segmentation

Segment Your Customer Right on Target

A visual display of an interface showing customer segments and conditions setup.
  • Reach your ideal customer by creating unlimited segments with specific conditions or integrated data such as gender, location, and purchase history for the most accurate targeting.

  • Sync your segments with social media platforms for precise ad targeting and omnichannel campaigns to reach your audience where they are most active.

  • Enjoy the convenience of real-time updates as your segments refresh automatically based on customer interactions with your business and marketing. 

campaign

Maximize Your Sales with Powerful Omnichannel Campaign

A visual display of a "Schedule Campaign" interface, featuring options for selecting campaign dates and times.
  • Track key performance metrics such as ROI, click rate and open rate to understand what’s working and identify areas for improvement. 

  • Schedule campaigns or send them immediately to align with your goals and ensure messages reach your audience when they’re most receptive.

  • Conduct A/B testing to discover which content resonates best with your audience and make data-driven adjustments for future campaigns. 

marketing automation

Connect with Your Customer Automatically

A visual displaying an interface of a "First Purchase Anniversary" automated email flow setup.
  • Deliver automated, relevant interactions using pre-built or customizable trigger flows throughout the customer journey, enhancing their experience effortlessly.

  • Reward and engage customers continuously with automated greetings, exclusive offers, and follow-ups.

  • Provide personalized, dynamic product recommendations based on customer interactions and purchase history. 

Support the entire customer journey

Engage with key subscriber actions at every stage of the journey

An interface showcasing the various content types that can be sent and engage with customer at each stage of the customer journey. An interface showcasing the various content types that can be sent and engage with customer at each stage of the customer journey.

Select a pre-built flow template - Add your branding - Customize with just a few clicks

An illustration of a product shows a welcome series flow triggered by new subscribers, with a phone screen next to it displaying an email that reads, "Thank you for signing up!"
An illustration of a product shows a welcome series flow triggered by new subscribers, with a phone screen next to it displaying an email that reads, "Thank you for signing up!"

Welcome Series

Greet new subscribers with a warm introduction to your brand, creating a memorable first impression.

An illustration of a product shows an abandoned cart reminder flow triggered with a phone screen next to it displaying an email headline, "Oops, you left something behind!" by an abandoned cart message.
An illustration of a product shows an abandoned cart reminder flow triggered with a phone screen next to it displaying an email headline, "Oops, you left something behind!" by an abandoned cart message.

Abandoned Cart Reminder

Boost sales by reminding customers of items left in their carts and encouraging them to complete their purchases.

A product illustration shows a flow that was triggered by order fulfilment. It overlaps with a phone screen displaying an email with the headline "Your feedback means a lot to us!" The email encourages the recipient to leave a review of their previous order.
A product illustration shows a flow that was triggered by order fulfilment. It overlaps with a phone screen displaying an email with the headline "Your feedback means a lot to us!" The email encourages the recipient to leave a review of their previous order.

Post Purchase Follow-Up

Encourage customers to leave reviews after receiving their products to gather valuable feedback for improvement.

An illustration of a product showcases birthday wishes, with the image overlapping a phone screen displaying an email titled "Happy Birthday!" The email invites the recipient to redeem a special birthday discount.
An illustration of a product showcases birthday wishes, with the image overlapping a phone screen displaying an email titled "Happy Birthday!" The email invites the recipient to redeem a special birthday discount.

Birthday Wishes

Delight customers on their special day with personalized birthday messages and exclusive offers.

Increase Retention, Decrease Turnover

Segment your customers and send them the right sales and discount offers

A fashion model poster featuring the words "Flash Sale!"
  • Customise promotions to drive sales of products and services.

  • Design discounts and promotions based on member tiers.
A visual representation of the membership points interface.
  • Accumulating store points with every purchase boosts customer retention.

  • Collect points seamlessly both online and in-store, with all points unified in one account.

  • Enable customers to secure spending through store credit deposits.

  • Simplify workflows, such as allowing refunds via store credits instead of manual exchanges.
An illustration showcasing three membership tiers: Elite, Premium, and Free.
  • Generate excitement and deeper engagement by adding unique names, branding, colors, and imagery to different tiers.

  • Build strong, long-term relationships between customers and your brand.

  • Integrate member tiers seamlessly across both physical and online stores.
A visual display of a product recommendation interface.
  • Provide product recommendations based on their purchase behavior and preferences.

  • Send targeted promotions to specific customer segments to maximize engagement and conversion rates.

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